Terms of Sale & Digital Goods Agreement
Last Updated: March 23, 2026
This Agreement governs the purchase of digital content, virtual currency, and in-game items (“Digital Goods”) from BoltPlay LLC (“Merchant of Record,” “we,” or “us”). By completing a purchase, you (“Consumer” or “you”) agree to these terms.
1. The Role of BoltPlay LLC
BoltPlay LLC acts as the Merchant of Record for your transaction. This means we handle the payment processing, tax collection, and compliance for the digital goods you purchase. Please note that while we handle the financial transaction, the actual gameplay or platform utility is provided by the game developer or platform owner.
2. Nature of Digital Goods
You acknowledge that "Digital Goods" (such as skins, loot boxes, or virtual gold) do not constitute private property. Instead, you are purchasing a limited, non-exclusive, non-transferable, and revocable license to use such content within the specified gaming environment.
Digital Goods have no "real-world" monetary value.
They cannot be redeemed for legal tender unless required by law.
3. Payments and Billing
Pricing: All prices are subject to change. The price displayed at the time of checkout is final.
Currency: You will be charged in the currency displayed at checkout. Your bank may apply additional foreign transaction fees.
Taxes: BoltPlay LLC is responsible for calculating and collecting applicable Sales Tax or VAT based on your billing location.
4. Refund Policy
Due to the immediate nature of digital delivery, all sales are final once the Digital Goods are credited to your account.
Exceptions: Refunds may be granted if the content is defective or as mandated by local consumer protection laws (e.g., the statutory right of withdrawal in the EU, provided the service hasn't been fully executed).
Unauthorized Charges: If you see a charge from BoltPlay LLC that you did not authorize, you must contact our support team before initiating a chargeback with your bank.
5. Restrictions on Use
You agree not to:
Sell, trade, or "cash out" Digital Goods on third-party platforms.
Use the Digital Goods in any way that violates the game’s End User License Agreement (EULA).
Attempt to reverse-engineer or manipulate the transaction process.
6. Limitation of Liability
To the maximum extent permitted by law, BoltPlay LLC shall not be liable for any indirect, incidental, or consequential damages arising from your inability to access the Digital Goods due to server downtime, account bans by the game developer, or internet connectivity issues.
7. Governing Law
These terms shall be governed by and construed in accordance with the laws of the jurisdiction where BoltPlay LLC is registered, without regard to conflict of law principles.
Contact Information
For billing inquiries or support regarding your purchase, please contact: BoltPlay LLC Support Email: help@getboltplay.com Website: getboltplay.com/playersupport